BambuBee
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Privacy Policy

Last updated: February 2026

Website Privacy

This Privacy Policy describes how BambuBee collects, uses, stores, and protects your personal data when you interact with our website contact form. It has been prepared in accordance with applicable data protection regulations, including the Turkish Personal Data Protection Law (KVKK No. 6698) and, where applicable, the EU General Data Protection Regulation (GDPR). We are committed to processing your data transparently, lawfully, and fairly.

1. Data Controller

The developer and operator of the BambuBee application acts as the data controller in respect of personal data collected through this website. Contact details are as follows:

Application: BambuBee

Email: support@bambubee.com

Subject line: Privacy Request

2. Personal Data We Collect, Why, and Our Legal Basis

We collect only the minimum personal data necessary to respond to your inquiry through the contact form. The table below sets out each data category alongside its processing purpose and legal basis:

Full Name

Purpose: To personalise our communication and address you correctly

Legal basis: Explicit consent (KVKK Art. 5(1) / GDPR Art. 6(1)(a))

Email Address

Purpose: To respond to your inquiry and follow up if necessary

Legal basis: Explicit consent (KVKK Art. 5(1) / GDPR Art. 6(1)(a))

Message Content

Purpose: To understand, evaluate, and appropriately address your request

Legal basis: Explicit consent (KVKK Art. 5(1) / GDPR Art. 6(1)(a))

No personal data beyond the above is collected. No data is collected directly from children through the application or this website.

3. How We Collect Your Data

Your personal data is collected electronically through the contact form on this website, strictly on a voluntary basis. Submission of the form requires you to read and expressly tick the consent checkbox — this constitutes your freely given, specific, informed, and unambiguous consent.

You may withdraw your consent at any time by contacting us at the address below. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

4. Data Sharing and Third-Party Processors

Your personal data is shared only with the following carefully selected sub-processor and solely for the purpose stated:

Resend Inc. USA

Transactional email delivery infrastructure. Upon form submission, your name, email address, and message content are transmitted to Resend solely to deliver the email notification to us. Resend is SOC 2 Type II certified and processes data under Standard Contractual Clauses (SCCs) for international transfers. resend.com/privacy

We do not sell, rent, trade, or otherwise disclose your personal data to any other third parties — including advertising networks, analytics providers, or public authorities — except where required by law.

5. Data Retention

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected. The following retention periods apply:

Contact form submissionsMax. 1 year

Deleted permanently within 30 days of your inquiry being resolved, or immediately upon withdrawal of consent, whichever is earlier.

No personal data is kept beyond the periods set out above unless required by applicable law.

6. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration:

  • All website communications are encrypted using HTTPS / TLS 1.2+.
  • Access to personal data is restricted to the data controller; third-party access is minimised to what is strictly necessary.
  • Third-party processors are selected on the basis of their industry-recognised security certifications.
  • Personal data is processed only to the extent necessary for the stated purpose (data minimisation).

7. Cookies

This website uses only strictly necessary functional cookies required for the site to operate correctly (e.g. session management). No advertising, tracking, or third-party analytics cookies are placed. These cookies do not require separate consent and expire at the end of your browser session.

8. Children's Privacy

BambuBee is an educational application for children aged 3–6. However, we do not knowingly collect personal data directly from children through this website. The contact form is designed exclusively for parents, guardians, and other adults.

If we become aware that personal data has been submitted by or on behalf of a child under 13 without verifiable parental consent, we will delete it from our systems without delay. If you believe your child's data has been inadvertently collected, please contact us immediately.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data:

  • Right of Access: Obtain confirmation of whether your data is being processed and receive a copy (GDPR Art. 15 / KVKK Art. 11(b))
  • Right to Rectification: Request correction of inaccurate or completion of incomplete data (GDPR Art. 16 / KVKK Art. 11(d))
  • Right to Erasure: Request deletion of your data where it is no longer necessary for the purpose collected ('right to be forgotten') (GDPR Art. 17 / KVKK Art. 7)
  • Right to Restriction: Request that processing be restricted in certain circumstances (GDPR Art. 18)
  • Right to Data Portability: Receive your data in a structured, commonly-used format (GDPR Art. 20)
  • Right to Object: Object to processing based on legitimate interests (GDPR Art. 21)
  • Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing (GDPR Art. 7(3) / KVKK Art. 11)
  • Right to Lodge a Complaint: File a complaint with your local supervisory authority (e.g. Turkey: KVKK Board — kvkk.gov.tr; EU: your national DPA)

How to Exercise Your Rights

Submit your request to support@bambubee.com with the subject line "Privacy Request". We will respond within 30 days. Requests are handled free of charge unless manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, our services, or our data processing practices. The latest version will always be available at bambubee.com/privacy or via the "Privacy Policy" link in our website footer. Where changes are material, we will notify you by email if we hold your contact details.

App Privacy Policy

BambuBee is an educational app for children ages 3-6. This section explains the personal data processed in the app for parent accounts and child profiles, together with purposes, legal bases, and your rights.

1. Overview and Scope

This policy is prepared with reference to KVKK, COPPA, and GDPR provisions for children. App accounts are created and managed by parents or guardians.

2. Data Controller

Company: BambuBee

Email: support@bambubee.com

Website: https://bambubee.com

3. Data We Collect

Parent account data

Email, password (hashed), social sign-in token

Purpose: Authentication, account access, password reset

Legal basis: Contract performance / consent

Subscription status, payment history

Purpose: Premium access control, refunds, accounting

Legal basis: Contract performance / legal obligation

Settings and optional feedback

Purpose: Preference persistence and product improvement

Legal basis: Legitimate interest / consent

Child profile data

Profile nickname, avatar, background color

Purpose: Profile identification and personalization

Legal basis: Contract performance

Usage duration and content interactions

Purpose: Screen-time limits and content personalization

Legal basis: Contract performance / legitimate interest

We do not collect real name/surname, photos, biometric data, location, advertising IDs, birth date, health data, school details, or home address.

4. Children's Privacy

  • Personal data processing authority belongs to the parent/guardian.
  • We do not knowingly collect personal data directly from children.
  • Profiles include only parent-assigned nicknames and visual preferences.
  • Child-related data is deleted on parental request.

5. How We Use Data

  • Service delivery: account management, content access, subscription control
  • Security: authentication and prevention of unauthorized access
  • Performance: error detection and service improvement
  • Communication: important security and service notices
  • Legal compliance: tax and accounting obligations

6. Data Sharing

We do not sell personal data. Sharing is limited to the following providers for technical service delivery:

Supabase

Purpose: Database and authentication

Location: USA (SCCs)

Cloudflare (R2)

Purpose: Content storage and CDN

Location: Distributed infrastructure

Apple App Store

Purpose: In-app purchase processing

Location: USA

Google Play Store

Purpose: In-app purchase processing

Location: USA

Sentry

Purpose: Anonymous error reporting

Location: USA

7. Retention Periods

Account data

Purpose: Retained while the account remains active

Legal basis: Deletion workflow starts after account deletion

Payment history

Purpose: Legal accounting and audit obligations

Legal basis: Up to 10 years

Session logs

Purpose: Security and technical diagnostics

Legal basis: Up to 1 year

After account deletion, all personal data is permanently removed within 30 days.

8. Your Rights

You have rights to access, correction, deletion, portability, and objection under applicable law.

Request channel

You may contact support@bambubee.com to exercise your rights. Requests are answered within 30 days.

9. Security, Tracking, and Updates

  • All communications are encrypted via HTTPS/TLS.
  • Session tokens are stored in secure device storage.
  • Passwords are stored as hashes.
  • No advertising cookies, tracking pixels, or third-party analytics SDKs are used.
  • Material policy changes are notified in-app or by email.